Privacy Policy

EPC Privacy Statement (September, 2004)


EPC is committed to protecting your privacy – whether you are an athlete, a physician or a member of the public. This privacy statement applies to all EPC services either on-line or off-line.

The EPC website is an invited audience website only. Access to the three areas, ‘athlete’, ‘physician’ and ‘client’, is only available to those people holding the necessary passwords. For the client, there are two passwords one general allowing access to the book ordering area and one specific for individuals wishing to order tests.

All information collected will be held in strictest confidence, where information is shared with third party contractor, e.g. the courier company, the EPC Terms of Business require the contractor to maintain the confidentiality of your information and are prohibited from using that information for any other purposes.

EPC does not sell, rent or lease its customer list to third parties under any conditions.

Personal information collected on this site may be stored and processed in the United States or any other country in which EPC, or contracted third parties, operate. By using this site, you consent to any such transfer of information outside your country. EPC operates within the safe harbour framework as determined by the US Department of Commerce regarding the collection, use and retention of data from the European Union.

Clients are offered monitoring services as an integral part of their business relationship with EPC. The data upon which this monitoring is based belongs to the client. With the expressed permission of the client only, this data may be shared with the client’s physician; this permission may be withdrawn at any time via e-mail. Under terms of strict anonymity, a client’s data may be combined with other data for the production of learned papers or promotional material. At no time will the client’s identity be divulged to a third party.

EPC offers an on-line magazine to assist and encourage existing clients. As an integral part of the website, clients may choose to access the magazine as they see fit. An e-mail prompt is available but can be disabled by the client should they no longer wish to receive information on specific articles.

EPC uses a variety of security technologies and procedures to protect your personal information from unauthorised access, use or disclosure. Information is stored on computer systems with limited access, located in controlled facilities. Transmission over the Internet is protected by encryption.

Client results are only accessible using a password. A client may opt to share results with their physician, this is an exclusively opt-in facility.

From time to time, EPC may vary this Privacy Statement to take advantage of added security facilities made available. EPC encourage clients to review the Statement regularly to remain informed of any increases in security.

EPC welcomes any comments on security and privacy issues. If you believe that EPC has not adhered to this Statement or is not offering a comprehensive security service please contact EPC by e-mail.

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